1. How long is your production lead time?
It depends on product and order qty. Normally, it takes us 4-6 weeks for an order with MOQ qty.
2. When can I get the quotation?
We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation, please call us or tell us in your mail, so that we could regard your inquiry priority.
2.Can you send products to my country?
Sure, we can. If you have no your own ship forwarder, we can help you.
Our Service Guarantee
1. How to do when the goods broken?
100% in time after-sales guaranteed! (Refund or Resent goods can be discussed based on the damaged quantity.)
2. How to do when the goods different from the website show?
100% refund.
3. Shipping
EXW/FOB/CIF is normally;
4. Payment term
Bank transfer
Need more pls contact
5. After-sale service
(difficult control reason / force majeure not included)
100% in time after-sales guaranteed! Refund or Resent goods can be discussed based on the damaged quantity.
8:30-16:30 within 10 min get response; We will get back to you within 2 hours when not in office; Sleeping time is saving energy
For give you more effective feedback, pls leave message, we will get back to you when wake up!